PBX for Business
Monitor every call, record conversations, and connect to CRM instantly.
The telephone is the primary channel of communication in sales.
But without analytics, recordings, and control, it turns into a "black box." We implement full-fledged PBX telephony, which allows you to hear, see, and analyze every call. All incoming, outgoing, and missed calls are automatically recorded in CRM.
Our solution
Managers can see the history of communication with the customer, and the manager can see statistics for the sales department: who communicated, when, and how. Every call is under control.
How It Works
Needs analysis
Determine the number of lines and functionality
Settings
Connect numbers and integrations
Integration
Connect with CRM and analytics
Support
We train the team and accompany them
Advantages & Uniqueness
Full integration with CRM and analytics
Each call is automatically recorded in the client's profile in CRM. The manager sees the full history of communication, and the manager receives detailed statistics for the department. This allows to analyze efficiency and improve processes.
Recording of all calls and automatic saving in the customer profile
Every conversation is recorded and saved. This allows you to control the quality of service, train new employees using real-life examples, and also resolve disputes with evidence.
Distribute calls by department or manager queue
Automatic distribution of incoming calls by department, manager or queue. Customers do not wait, but get to the right specialist immediately. This increases the speed of service and conversion.
Virtual numbers for different regions and countries
The ability to connect local numbers for different cities or countries. Customers see a familiar area code, which increases trust. And you manage all calls from one place, regardless of the team's location.
Real-time statistics: missed calls, average duration, conversion to sales
All telephony in real time: who receives calls, how many are missed, what is the average duration of calls, which calls lead to sales. This allows to quickly identify problems and optimize work.
Professional Voice Delivery
Sound like a Fortune 500 company. Provide every customer with pleasant and professional service that will strengthen trust in your brand.
Get started with PBX for Business
Ready to transform your business? Contact us today to schedule a demo or consultation.
Related Services
Monitor every call, record conversations, and connect to CRM instantly.
No unnecessary features - only what helps you sell, control, and earn money.
Advertising, marketing, and a quality product will not bring results if the sales team does not know how to communicate with customers properly. Managers often speak chaotically, forget important arguments, and don't know how to respond to objections.
No advertising tool can match the speed of direct mail to a customer's phone or email. SMS, WhatsApp, and Email are the shortest and most effective way to deliver your offer directly to the user.